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I have a 2014 CT with the starter problems. I put an O Riley starter on at 93k miles. The problem was back in 12k miles. I researched the problem and found a guy that put a starter from a 2011 Acura TL 3.5 V6 on his CT. It turns out that this Acura starter is the same as a 2010 CT. This starter has an external bendix. This gives the starter more power. I put this starter on my car and performed the TSB 16-002. This rotates the fly wheel one bolt hole. I had some damaged teeth on my fly wheel. This TSB can be done in one hour. Very easy. There is a good you tube on how to do it. Car starts perfect at this point but I will not know if it is a good fix until 12k miles. I will update at that time. If you install the starter with the external bendix there is a bracket in the way. The bracket is to hold a clamp for the radiator hose. You have to push the radiator hose out of the way and take a grinder and cut the bracket off.
I had all too frequent issues with my (used purchase) 2013 not long after purchasing it back ~2020.

The starter had already been replaced so I instructed my mechanic to do the flywheel incremental rotation and haven't had a problem since.
 
Same starter issues on 2015 model. Bought new, reported problem to dealer multiple times, would never do it in front of mechanic. I have put 3 starters on this car, and 3 batteries in it. I did the service bulletin and rotated the cover on the flywheel. All of the above made you think the problem was fixed because it started fine for a few weeks after each try. But it comes back.
Has anyone tried grinding or filing a little bit off of the teeth on the starter to allow it to engage the flywheel teeth easier??? Seems like if the alignment is the issue of how it engages, there should be a way to realign or shim or just make the fit between the teeth a little looser then it should engage more reliably.???
 
This happened to my car, too a few month ago. I put the key in, seatbelt chime is heard, light in instrument cluster come on, A/C blows, but when I turn the key nothing happens.

The issue is the wiring harness located at the base of the drivers side left foot rest. For what ever reason, the wiring harness comes loose (it the big fat wide white one) and the instrument cluster gets disconnected in such a way that the starter will fail to turn. Granted I have a 2010 w/o push button start, but the wiring harness and placement is similar.
Also, being that your issue is intermittent, I would first check the grounds on your car. Since your car is still under warranty, I would ask the dealer to check the grounds and wiring harness in the left drivers kick panel and trying wiggling it a bit to reproduce the symptoms.

Hope that helps
This is a completely irrelevant problem. 2010 does not have the Starter Grind issue.
 
I have this problem, I replaced the starter on my 2013 V6 Crosstour. It was ok for a few weeks, then went back to having problems starting.. it also makes a loud whiny noise when it doesn't start properly. I also need some help ... If I give the starter a few hits with a metal pipe or something it starts just fine.
 
I have this problem, I replaced the starter on my 2013 V6 Crosstour. It was ok for a few weeks, then went back to having problems starting.. it also makes a loud whiny noise when it doesn't start properly. I also need some help ... If I give the starter a few hits with a metal pipe or something it starts just fine.
Are you saying it does nothing or are you saying it makes a grinding noise and doesn't crank? This is a known problem for the grinding and there is a service bulletin about replacing the starter with a newer updated one along with rotating the flex plate I think it's two bolts.
 
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update on problems starting

Well, we found out it's not the starter on my 2014 Crosstour. Dealer replaced it, and while the car behaved well for a week or so - which included a 1300 km road trip where I held my breath every time I started the car - it acted up again. Dash lights lit up, fans blew, wipers wiped, and the nasty grating noise from under the hood. Turned it off, tried again, started like a dream.
Dealer has discovered Honda is aware of the problem and is trying for a fix. So if this happens to you, let 'em know it's a Honda corporate problem.
Two other glitches that developed on that long road trip: cruise control wouldn't set from time to time, and sometimes the accelerator wouldn't respond when I touched the gas pedal.
Dealer found an error code that pointed to a problem with a switch in the brakes which affected both cruise control and acceleration. (If the system thinks you're touching the brakes, it won't let you accelerate, and won't engage cruise control.)
The offending switch has been replaced. The car is performing well as I wait for a fix on the starter problem.
yes!,,,the same horrific grating noise happens to me.. I have started whacking the starter every morning and it starts fine... but once in a while it will make that same horrific grating noise.. once or twice then it will start. I called the dealer and they are not interested in dealing with it for free.
 
Are you saying it does nothing or are you saying it makes a grinding noise and doesn't crank? This is a known problem for the grinding and there is a service bulletin about replacing the starter with a newer updated one along with rotating the flex plate I think it's two bolts.
thanks yes, the problem is as you said .. I found a video on YouTube...

it shows the process.. I wish the dealership would cover this repair.

 
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