I applaud the woman for her efforts, but I don;t see how the blame can be entirely Honda's fault.
Honda doesn't make the mileage claim, persae, but our enlightened government decides, based on god knows what, what the expected fuel economy is.
Before we bought our CT, my wife had a NEON, that I hated. She had it before we got together, so I was stuck having to look at it for a while. It got TERRIBLE gas mileage, around 17mpg, but was rated, I think at 25mpg. We NEVER came close to that. Cash for Clunkers was still going on and Neons are worthless new, so there's nothing left to depreciate and I wanted to "Clunk it." It didn't qualify due to the high mpg rating, it sucked.