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Discussion Starter #1
C/P from other site just to share to all of us what you guys think
Re: UPDATE!!! On 2010 Honda Crosstour Exploding Sunroof Factory Flaw
Nov 15, 2010 (7:43 pm)

I'm glad you got your resolution from your Honda dealer. I'm hoping for some better news from my dealer tomorrow. Almost the exact same thing happened to my wife today. The sunroof exploded and I do mean exploded, not imploded. Upon further inspection, you can tell that the glass is deflected upwards. The shade was open but there's minimal glass in the cabin considering the amount of glass that must have come out. It must have exploded out of the car. I took the car immediately to Goodson Honda West in Houston and my quote was $1100 to make the repair. They took a quick glance and dismissed the problem for flying debris. Yeah, sure. The trajectory of the projectile has to be so precise at 70mph to hit a sunroof and even so, the speed would reduce the direct impact to a point that it would not have caused this much damage. ">
 

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Discussion Starter #3
edmunds go to forums
 

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Being a service manager at a domestic auto dealership, I have seen just this problem on a suv recently in the shop. The glass did not blow out but was lifted up and ready to shatter. I denied the warranty claim as a very visible impact chip was noted. The bowing upward was related to cabin pressure initated by the blower motor being on and heat build up when parked. The customers insurance company did cover the repair.
 

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I've had debris hit my roof in other vehicles, and leave a significant dent, so I believe it is extremely realistic and practical to assume it was caused by impact. It's tempered glass, so the seal would give before the glass would blow. The occupants would probably also be deaf from the amount of pressure it would take to cause such an incident.

This is a failure

22,000 Corvettes Recalled



Dec 29, 2009 | Parker Waichman Alonso LLP
A defective roof has prompted the recall of 22,000 model year 2005-2007 Corvettes and model year 2006-2007 Corvette Z06 vehicles by General Motors.
This is the second recall concerning Corvette roofs in recent years. Back in 2006 GM recalled 30,793 2005-06 Corvettes due to concerns that the adhesive between the roof panel and frame could separate in hot/humid environments.

According to the recall notice, the adhesive between the roof panel and the frame may separate. If there is a complete separation, the roof panel on the Corvette may detach from the vehicle. If the car is being driven when this occurs, the roof could strike a following vehicle and cause injury and property damage.
If there is a partial separation, the driver may notice one or more symptoms, such as a snapping noise when driving over bumps, wind noise, poor roof panel fit, roof panel movement or bounce when a door or hatch is closed, or a water leak in the headliner.
 

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Scary stuff.
 

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Yep. I have to agree that this damage is likely due to impact and not some catastrophic failure of the sunroof due to poor design.
 

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So strange smh... I think Honda should know how to make moon roofs by now... I'm finding hard to believe...
 

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I've had debris hit my roof in other vehicles, and leave a significant dent, so I believe it is extremely realistic and practical to assume it was caused by impact. It's tempered glass, so the seal would give before the glass would blow. The occupants would probably also be deaf from the amount of pressure it would take to cause such an incident.
22,000 Corvettes Recalled



Dec 29, 2009 | Parker Waichman Alonso LLP
A defective roof has prompted the recall of 22,000 model year 2005-2007 Corvettes and model year 2006-2007 Corvette Z06 vehicles by General Motors.
This is the second recall concerning Corvette roofs in recent years. Back in 2006 GM recalled 30,793 2005-06 Corvettes due to concerns that the adhesive between the roof panel and frame could separate in hot/humid environments.

According to the recall notice, the adhesive between the roof panel and the frame may separate. If there is a complete separation, the roof panel on the Corvette may detach from the vehicle. If the car is being driven when this occurs, the roof could strike a following vehicle and cause injury and property damage.
If there is a partial separation, the driver may notice one or more symptoms, such as a snapping noise when driving over bumps, wind noise, poor roof panel fit, roof panel movement or bounce when a door or hatch is closed, or a water leak in the headliner.

This is a failure
Th Vette issue was from a defect in the Targa top and inproper
Assembly of the roof of the car to the targa top.


I believe this is BS, Sun roofs have been around for years and for a leak here and there they have been pretty safe.
 

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Th Vette issue was from a defect in the Targa top and inproper
Assembly of the roof of the car to the targa top.


I believe this is BS, Sun roofs have been around for years and for a leak here and there they have been pretty safe.
Yeah, it's pretty hard to believe until it happens to you. I'm the original poster and it's the last thing I'd expect to happen. However, the possibility does exist of manufacturer's defect causing shattering sunroof glass. Here's a link regarding the current Webasto recall. Although this is not the sunroof manufacturer of the Crosstour, it doesn't mean that a rare defect couldn't be possible.

http://wheels.blogs.nytimes.com/2010/08/20/sunroof-recall-beware-of-flying-glass/
 

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Yeah, it's pretty hard to believe until it happens to you. I'm the original poster and it's the last thing I'd expect to happen. However, the possibility does exist of manufacturer's defect causing shattering sunroof glass. Here's a link regarding the current Webasto recall. Although this is not the sunroof manufacturer of the Crosstour, it doesn't mean that a rare defect couldn't be possible.

http://wheels.blogs.nytimes.com/2010/08/20/sunroof-recall-beware-of-flying-glass/
I agree with the fact that there can be defects in some sunroofs just like anything else. I am thinkng that this might be more of an install issue from the factory.
Bottom line is aas long as your wife and you are OK the rest can be fixed.
 

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I agree with the fact that there can be defects in some sunroofs just like anything else. I am thinkng that this might be more of an install issue from the factory.
Bottom line is aas long as your wife and you are OK the rest can be fixed.
Yes, I simply think it's a random defect that the manufacturer should take care of. However, Honda and currently Gillman and Goodson Honda are throwing their hands in the air, insisting that it must have broken due to impact. I've provided them far more evidence that it can be caused from defect then them providing an ounce of evidence of impact. However, they continue to tow that line. I've even provided precedence that Honda has acknowledged a possible random defect and warranted the repair. I seem to be the unlucky one as most of the other posters have had their dealership take care of them and I'm getting the finger.
 

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The Houston Honda dealers have never impressed me in any way, which sucks for anyone there, as I used to be. Is there one up toward Conroe that you can use, one that may actually attempt to help?

Honda is one of the few companies that puts sunroofs in pretty much EVERYTHING they make without making it a $1000 special order option, I'm suprised their nicer lawnmowers don't have them. I would feel very comfortable assuming that they know what they're doing, but it's an imperfect world as well.
 

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The Houston Honda dealers have never impressed me in any way, which sucks for anyone there, as I used to be. Is there one up toward Conroe that you can use, one that may actually attempt to help?

Honda is one of the few companies that puts sunroofs in pretty much EVERYTHING they make without making it a $1000 special order option, I'm suprised their nicer lawnmowers don't have them. I would feel very comfortable assuming that they know what they're doing, but it's an imperfect world as well.
That's what I'm saying. I think in this whole ordeal, what is most incredible is the customer service. The dealership defers to the warranty hotline of American Honda and then the hotline defers to the dealership as being their eyes and years. Nobody wants to take responsibility for screwing the customer. It's most surprising that they take safety complaints with complete disregard. It is certainly an imperfect world and possibility for random defects is certainly not impossible.

For a complete, lengthy recount of the situation, you can visit the link below.
http://answers.edmunds.com/question-Anyone-ELSE-Honda-Accord-Crosstour-EXPLODING-sunroof-112803.aspx
 
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