So the vibration is back in my Crosstour, this time it's so bad, its like driving over the rumble strip on the highway.
Back to the dealer she went yesterday, they said oh its the tires need balancing and the rotors needed to be cut again. So I sat for 3 hours while they did that. Did not fix it. Back to the dealership I went. She's still there now. Talked to them this afternoon, they said they have absolutely no idea what is causing this severe vibration. I told them I do not feel safe driving it, it feels like the wheels are going to fall off. They said they basically were going to have to play parts replacer again, and start with the front axles. Bad news is they are on back order with no idea when they will get new ones. They also said the car showed a code in the history for a solenoid periodically failing. But they dont think that has anything to do with it. Both the axles and solenoid are expensive so they need permission from Honda to replace them.
I did a little reasearch on the internet today, and found there are THREE others who have had this identical problem. With the rotors keep warping and the vibration, though they are not connected. Which is good news, because I know its not just me. Bad news is the other 3 gave up and traded the cars with out finding out what was causing it.
In total frustration, and finally hitting Lemon law status, I decided it was time to call Honda Corporate and talk to them about this since its a Certified Pre owned. The woman I talked to was floored, and said she was going to put "urgent" on it to escalate it to a district manager representative to call me asap. Hoping for quick resolution, I don't have time for lengthy negotiations, I work 2 jobs and go to college full time.
I'm grateful the dealership gave me a nice Accord EXL Coupe to drive while this gets sorted out, but I'm just so done with having my CT in the shop chasing a mystery vibration.
I am open to getting another one, I think this is just a weird fluke, and I had the misfortune to buy it.
Back to the dealer she went yesterday, they said oh its the tires need balancing and the rotors needed to be cut again. So I sat for 3 hours while they did that. Did not fix it. Back to the dealership I went. She's still there now. Talked to them this afternoon, they said they have absolutely no idea what is causing this severe vibration. I told them I do not feel safe driving it, it feels like the wheels are going to fall off. They said they basically were going to have to play parts replacer again, and start with the front axles. Bad news is they are on back order with no idea when they will get new ones. They also said the car showed a code in the history for a solenoid periodically failing. But they dont think that has anything to do with it. Both the axles and solenoid are expensive so they need permission from Honda to replace them.
I did a little reasearch on the internet today, and found there are THREE others who have had this identical problem. With the rotors keep warping and the vibration, though they are not connected. Which is good news, because I know its not just me. Bad news is the other 3 gave up and traded the cars with out finding out what was causing it.
In total frustration, and finally hitting Lemon law status, I decided it was time to call Honda Corporate and talk to them about this since its a Certified Pre owned. The woman I talked to was floored, and said she was going to put "urgent" on it to escalate it to a district manager representative to call me asap. Hoping for quick resolution, I don't have time for lengthy negotiations, I work 2 jobs and go to college full time.
I'm grateful the dealership gave me a nice Accord EXL Coupe to drive while this gets sorted out, but I'm just so done with having my CT in the shop chasing a mystery vibration.
I am open to getting another one, I think this is just a weird fluke, and I had the misfortune to buy it.