Thank you for contacting Honda Navigation Center. We do apologize for the inconvenience but this update may delete your navigation favorites after the installation.
ummmm.. it is common knowledge that every OEM does that... not just Honda.Seems like Honda is taking advantage of its customers because they know we can't opt for a different map provider. We are stuck with the maps they put in the vehicle, and extort us for updates.
And don't forget that the "free" navigation app on your phone is actually costing you your privacy in terms of whatever you allow them to mine from you data-wise. By comparison, I think I just got the 2016 Nav update offer in the mail for a discounted $99 or so--but it's "off the grid" nav assistance, so to speak.ummmm.. it is common knowledge that every OEM does that... not just Honda.
I am definitely a fan of the onboard Navi DVD (running a 3+ year old update) mostly when I am driving somewhere with zero mobile phone reception...Ouch...
I'm not a fan of using the Navi system to find and go places, but more of a general directional guide if I get lost... as well as seeing the bends in the road that's coming up (whereas the WAZE or Google Maps app is great for going places, but isn't great at showing me the next bend on the highway / night time mountain roads)
I am definitely a fan of the onboard Navi DVD (running a 3+ year old update) mostly when I am driving somewhere with zero mobile phone reception...
I want to share my experience with Honda vehicles. I have always owned Honda and Acura vehicles. They were not the best cars but they are reliable and not a lot to complain about. But Honda is not the same as it used to be. I find the sales and finance are very crooked. We were tricked to buy the a service package for oil change after buying a new 2013 Honda Crosstour. Finance rep told us that we could bring our car in every 3000 miles for an oil change, and we would get a 15000 and 30000 mile service. But when I brought our Honda in for service, service refused to do it because they would only change the vehicle oil until it was at 15% oil life which usually at 7000 miles or more. Regarding the 15000 and 3000 mile-service, there were no such thing. Honda will only perform whatever service when their computer says it is needed. So we paid a lot for nothing. My recommendation for anyone who buys a Honda is, DO NOT BUY ANY SERVICE PACKAGE FROM HONDA AFTER YOUR VEHICLE PERCHASE. You don't need anything because your new vehicle is already under warranty and your vehicle should not have any problem for the first 5 years. You will not save any money like they tell you. It is just a way they make more money on your vehicle purchase.terrible business model
So let me get this straight. I paid a couple thousand dollars to get the package that comes with navigation, and I have to pay more than $100 per year to keep my maps up to date, and it deletes the contents of my address book when installing an update. Sounds like the salesman left out all of those fun facts when selling me the car. My phone only cost me a few hundred dollars, and it gets map updates for free without deleting my contacts. I also have more than a hundred apps on my phone that all update for free. Seems like Honda is taking advantage of its customers because they know we can't opt for a different map provider. We are stuck with the maps they put in the vehicle, and extort us for updates.