Hi, new to the Forum with a very strange and intermittent problem starting the Crosstour. Every once in a while, even though my foot is firmly on the brake pedal and the car is solidly in Park, the car won't start. The power comes on - the fan blows, wipers wipe, lights in the instrument and navigation panels light up - but the starter doesn't kick in. No particular rhyme nor reason to the problem; sometimes first thing in the morning, sometimes after the car has been used to run start-and-stop errands. Doesn't happen every day, either. My dealer's repair shop seems baffled and so am I. Has anyone else had this problem, and if so, what was done to correct it? Thanks for any help you can offer.
chester
This happened to my car, too a few month ago. I put the key in, seatbelt chime is heard, light in instrument cluster come on, A/C blows, but when I turn the key nothing happens.
The issue is the wiring harness located at the base of the drivers side left foot rest. For what ever reason, the wiring harness comes loose (it the big fat wide white one) and the instrument cluster gets disconnected in such a way that the starter will fail to turn. Granted I have a 2010 w/o push button start, but the wiring harness and placement is similar.
Also, being that your issue is intermittent, I would first check the grounds on your car. Since your car is still under warranty, I would ask the dealer to check the grounds and wiring harness in the left drivers kick panel and trying wiggling it a bit to reproduce the symptoms.
Hope that helps
The issue is the wiring harness located at the base of the drivers side left foot rest. For what ever reason, the wiring harness comes loose (it the big fat wide white one) and the instrument cluster gets disconnected in such a way that the starter will fail to turn. Granted I have a 2010 w/o push button start, but the wiring harness and placement is similar.
Also, being that your issue is intermittent, I would first check the grounds on your car. Since your car is still under warranty, I would ask the dealer to check the grounds and wiring harness in the left drivers kick panel and trying wiggling it a bit to reproduce the symptoms.
Hope that helps
update on problems starting
Well, we found out it's not the starter on my 2014 Crosstour. Dealer replaced it, and while the car behaved well for a week or so - which included a 1300 km road trip where I held my breath every time I started the car - it acted up again. Dash lights lit up, fans blew, wipers wiped, and the nasty grating noise from under the hood. Turned it off, tried again, started like a dream.
Dealer has discovered Honda is aware of the problem and is trying for a fix. So if this happens to you, let 'em know it's a Honda corporate problem.
Two other glitches that developed on that long road trip: cruise control wouldn't set from time to time, and sometimes the accelerator wouldn't respond when I touched the gas pedal.
Dealer found an error code that pointed to a problem with a switch in the brakes which affected both cruise control and acceleration. (If the system thinks you're touching the brakes, it won't let you accelerate, and won't engage cruise control.)
The offending switch has been replaced. The car is performing well as I wait for a fix on the starter problem.
Well, we found out it's not the starter on my 2014 Crosstour. Dealer replaced it, and while the car behaved well for a week or so - which included a 1300 km road trip where I held my breath every time I started the car - it acted up again. Dash lights lit up, fans blew, wipers wiped, and the nasty grating noise from under the hood. Turned it off, tried again, started like a dream.
Dealer has discovered Honda is aware of the problem and is trying for a fix. So if this happens to you, let 'em know it's a Honda corporate problem.
Two other glitches that developed on that long road trip: cruise control wouldn't set from time to time, and sometimes the accelerator wouldn't respond when I touched the gas pedal.
Dealer found an error code that pointed to a problem with a switch in the brakes which affected both cruise control and acceleration. (If the system thinks you're touching the brakes, it won't let you accelerate, and won't engage cruise control.)
The offending switch has been replaced. The car is performing well as I wait for a fix on the starter problem.
Wondering if you ever got any closure on this issue? My 2013 just got its second starter. The first new starter only fixed the problem for about 2 years. Would really appreciate an update if you have one. Thanks!!
I have a 2014 Crosstour and started experiencing the intermittent starter problem at 40k. If I wait at least 10 seconds after trying to start the car and press hard on the starter button, it will usually start. But I notice that the problem is more persistent in colder weather. My mechanic, who only works on Hondas/Acuras, is puzzled.
Replaced Starter
I have a 2013 V6. I was having problems with push button start which started off very infrequently and then gradually got worse. Would sometimes start on first push and sometimes would take a dozen or so. On worst couple of times it took pushing button for 10 minutes. I had it at dealership for a recall on the airbag and told them, and of course it started for them with no problem. I couldn't find anything definitive and finally had a mechanic friend change out the starter and it's been starting on one push for about 6 months now.
I have a 2013 V6. I was having problems with push button start which started off very infrequently and then gradually got worse. Would sometimes start on first push and sometimes would take a dozen or so. On worst couple of times it took pushing button for 10 minutes. I had it at dealership for a recall on the airbag and told them, and of course it started for them with no problem. I couldn't find anything definitive and finally had a mechanic friend change out the starter and it's been starting on one push for about 6 months now.
I have a 2013 Honda Crosstour that I absolutely LOVE. But I have the same starter issues as @Frito. Sometimes it would start with no problems...other times it would take 10+ times of pushing the button with grinding noises before it might finally start (frustrating and embarrassing). 2 months ago I spent almost $800 to have it replaced. Now it's already starting to act up again. I am completely outraged that Honda knows about this issue but does nothing about it. There have been class action lawsuits filed and still no broad-ranging solutions. How can they get away with not fixing a problem? I've been told that they don't consider it a "safety issue" because it won't cause an accident. I really can't afford to pay $800 every couple of months to get this fixed. Ugh!
I've read that improper clearance between the starter gear and the gear on the torque converter causes the grinding and damage to the converter gear. I've pondered the idea of adding an additional starter gasket (shim) to maybe increase that clearance. This wouldn't resolve the damage to the gear on the torque converter but maybe save the starter. (just thinking out loud) I wonder if anyone has tried this ?
I might try removing the starter then rotate the flywheel 180 degress then reinstall the starter and see if that helps. I never experienced this concern but it kind of sounds like maybe the flywheel teeth are getting worn down. When the engine is turned off it usually stops spinning at the same spot, so the starter engages at the same spot. Now I'm not sure why any teeth would be worn down though, so if this is the case then it would only be a temporary fix.
Update: Replacement of starter completed today.
I produced the service bulletin from Honda to my mechanic. They were unsure how rotation of the torque converter 1 bolt hole would alter/correct the operation. Given that they are circular parts the assembly remains in the exact configuration as if you had not made any rotation to the converter.
Upon receiving a replacement starter the mechanic noted that included with the starter was the same service bulletin referenced in this thread in addition to a gasket type shim made to offset the parts in such a way that (we could only surmise) would mitigate the problem for some undetermined amount of time after the repair was completed.
I will post further if any further developments ensue.
Thanks again to everyone here!
I produced the service bulletin from Honda to my mechanic. They were unsure how rotation of the torque converter 1 bolt hole would alter/correct the operation. Given that they are circular parts the assembly remains in the exact configuration as if you had not made any rotation to the converter.
Upon receiving a replacement starter the mechanic noted that included with the starter was the same service bulletin referenced in this thread in addition to a gasket type shim made to offset the parts in such a way that (we could only surmise) would mitigate the problem for some undetermined amount of time after the repair was completed.
I will post further if any further developments ensue.
Thanks again to everyone here!
I have a 2014 CT with the starter problems. I put an O Riley starter on at 93k miles. The problem was back in 12k miles. I researched the problem and found a guy that put a starter from a 2011 Acura TL 3.5 V6 on his CT. It turns out that this Acura starter is the same as a 2010 CT. This starter has an external bendix. This gives the starter more power. I put this starter on my car and performed the TSB 16-002. This rotates the fly wheel one bolt hole. I had some damaged teeth on my fly wheel. This TSB can be done in one hour. Very easy. There is a good you tube on how to do it. Car starts perfect at this point but I will not know if it is a good fix until 12k miles. I will update at that time. If you install the starter with the external bendix there is a bracket in the way. The bracket is to hold a clamp for the radiator hose. You have to push the radiator hose out of the way and take a grinder and cut the bracket off.
I appreciate your post, I've saved it for later as I was certainly not aware of a fix such as you described. I haven't yet experienced the starter issue again, but I did have to 'battery pack' jump my CT twice since I last posted although my car battery is only 15 months old.
At the end of June I had the full timing belt/water pump etc replaced at 100K miles and haven't experienced any start related issues issues since. While it may be unrelated I think it's worth noting that while my CT has always driven well the positive difference in overall driving experience and functional performance of the vehicle after the timing maintenance is night and day.
If the starter issue persists I'll be sure to ping this thread.
Cheers!
At the end of June I had the full timing belt/water pump etc replaced at 100K miles and haven't experienced any start related issues issues since. While it may be unrelated I think it's worth noting that while my CT has always driven well the positive difference in overall driving experience and functional performance of the vehicle after the timing maintenance is night and day.
If the starter issue persists I'll be sure to ping this thread.
Cheers!
Same starter issues on 2015 model. Bought new, reported problem to dealer multiple times, would never do it in front of mechanic. I have put 3 starters on this car, and 3 batteries in it. I did the service bulletin and rotated the cover on the flywheel. All of the above made you think the problem was fixed because it started fine for a few weeks after each try. But it comes back.
Has anyone tried grinding or filing a little bit off of the teeth on the starter to allow it to engage the flywheel teeth easier??? Seems like if the alignment is the issue of how it engages, there should be a way to realign or shim or just make the fit between the teeth a little looser then it should engage more reliably.???
Has anyone tried grinding or filing a little bit off of the teeth on the starter to allow it to engage the flywheel teeth easier??? Seems like if the alignment is the issue of how it engages, there should be a way to realign or shim or just make the fit between the teeth a little looser then it should engage more reliably.???
I have this problem, I replaced the starter on my 2013 V6 Crosstour. It was ok for a few weeks, then went back to having problems starting.. it also makes a loud whiny noise when it doesn't start properly. I also need some help ... If I give the starter a few hits with a metal pipe or something it starts just fine.
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